Anyone who brings an item for repair to Time Flies Clock Repair, alleges to be the owner or authorized agent of the owner of the clock and releases Time Flies Clock Repair, from any liability for said clock accept as agreed by these terms.
Time Flies Clock Repair does not require advance payment for repairs, payment is due upon collection of the item or upon delivery of the item to the client’s address. The clock may be retained by Time Flies Clock Repair, pending full payment.
Estimates are approximate on initial inspection of the movement. If additional work is required which would add 20% or more to the estimate, then Time Flies Clock Repair will contact the client to get approval before the work is carried out.
Our estimated time for completion of any repair is subject to change and is not binding. Time Flies Clock Repair will not be held responsible for unforeseen delays.
All detachable parts of the clock case, including winding keys and door keys should be removed and retained by the client during the repair time.
Time Flies Clock Repairs reserves the right to change this Agreement at any time.

We offer a 12-month guarantee on all full services (not part repairs or oil services).
Guarantee starts from date of collection or delivery and covers parts and labor with the exceptions stated below.
Guarantee is non transferable and only applicable to the original transaction.

Cost of repair or replacement Mainsprings, broken wheels & teeth caused by mainspring breaking after service.
Repair or replacement of weight cables, gut or chain.
Repair or replacement of broken hands.
Replacement of broken glass.
Accidental damage or damage caused by misuse of the clock, unreasonable winding force.
Failure due to metal fatigue of old parts and any damage caused thereby.
Evidence or tampering with work undertaken by Time Flies Clock Repair by a third party either in the trade or not unless we have designated that person to do so.
Initial setting up issues including a suitable place for the clock, getting clock into beat so it continues to tick, winding the clock and any other setting up issues where the extra delivery & Setup service has not been taken up by the client. Where this service has not been taken up by the client then any call out resulting from setting up issues may incur a standard call out fee.
Any further setup callouts after 1 week of clock working fine may be charged extra.
Final timekeeping and regulation are the responsibility of the owner because of temperature variables. All clocks are regulated at the workshop however will almost certainly need slight adjustment when setup after a few days. Good timekeeping for an antique clock is said to be anywhere within 10 minutes per week.
Acts of God.